Varanasi: In continuation of the measures taken in the wake of COVID-19 lockdown, it has been decided that all passenger train services of Indian Railways including Premium trains, Mail/Express trains, Passenger trains, Suburban Trains, Kolkata Metro Rail, Konkan Railway etc will continue to remain cancelled till May 3.
To ensure the essential supplies in various parts of the country, movement of goods and Parcel trains will remain continue. All counters for ticket booking for UTS & PRS will remain suspended till further orders. No booking of any type, including E tickets will be done after 3rd May till further orders.
Facility of online cancellation will remain functional for ticket bookings. As far as trains cancelled up to May 3 is concerned, the refunds would be automatically by the Railways online to the customers while those who have booked at the counters, refund can be taken up to July 31.
Full refund will be given for tickets for the bookings made for the trains cancelled. Full refund will also be there for those cancelling the advance bookings of tickets for trains not yet cancelled.